What is your return policy?
All purchases are final. No returns and no exchanges


Do you ship internationally?
Currently we only ship within Canada and to addresses within the continental United States.

Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).


What are your shipping options?
All our orders are shipped with UPS or other carrier partners.

Due to the current demands and the effects of  COVID-19, our courier partners are experiencing “Christmas-level” volumes.  As a result, your delivery may experience some delays. We apologize in advance for any inconvenience this may cause with receiving your delivery. 


What are the shipping costs?
We offer a flat $10 shipping cost across Canada on all eligible orders. In addition, we offer free shipping on orders over $250.

All products are eligible for flat shipping cost  and free shipping except: Rock Salt 10KG, Jansan Blue Diamond Ice Melter 20kg, Salt Spreader Heavy Duty 100lb 10" Pneumatic Tires, Germosolve 5 RTU Disinfectant Cleaner Lavender 12x946ml, and Germosolve 5 RTU Disinfectant Cleaner Lavender 4x3.78 Liter.

Shipping cost for the above products will be charged at regular shipping cost based on weight and distance. Shipping cost will be calculated at checkout.


How long until I get my delivery?
We dispatch all orders within 24 hours. If there is any delay, we will notify you

Due to the current demands and the effects of  COVID-19, our courier partners are experiencing “Christmas-level” volumes.  As a result, your delivery may experience some delays.  We apologize in advance for any inconvenience this may cause with receiving your delivery. 


Can I change or cancel my order?
All purchases are final. No returns and no exchanges


How can I track my order?
All our orders are shipped with UPS or other carrier partners. We will advise once your order has been prepared to ship.